by Bernadette Ogilvie | May 8, 2020 | Posts
Are your employees equipped with the necessary soft skills to work from home and adapt to the “new normal” The world feels like its at standstill and everyone feels like they are on edge. Some employees have lost their jobs whilst others are essentially...
by Bernadette Ogilvie | Mar 26, 2020 | Posts
Many organisations and individuals alike have unexpectedly been thrust into a new reality… A reality where organisations have had to adapt from face to face meetings, training, conferences and sales to a new digital version of reality; holding online meetings, classes...
by Bernadette Ogilvie | Mar 19, 2020 | Posts
In light of the uncertainty we face with the outbreak of COVID-19 (Coronavirus) and the recent announcement by President Ramaphosa, we as LifeLine, have taken the necessary steps to ensure safety first from our trainers and our clients HYGIENE IS CRITICAL There’s much...
by Bernadette Ogilvie | Aug 1, 2019 | Posts
We often hear the importance of communication and how imperative it is to communicate to our families, friends, colleagues, clients/customers and team leaders. The question is, Why is it so important to communicate and why do people still fall into the trap of not...
by Bernadette Ogilvie | Mar 20, 2019 | Posts
Do you often find yourself being called out for having poor telephone manners, lacking communication skills, can not handle conflict or manage stress whether you’re speaking to a client or customer, a subordinate a colleague or a superior? You need to know what...
by Bernadette Ogilvie | Dec 12, 2018 | Posts
The conflict between employees may arise at any given time – but how you choose to respond to it is important. As an HR manager, many of your staff members look to you for direction. If there is conflict, you should be there to treat the situation fairly. If an...
