Do you often find yourself being called out for having poor telephone manners, lacking communication skills, can not handle conflict or manage stress whether you’re speaking to a client or customer, a subordinate a colleague or a superior? You need to know what to say and how you say it in order to get the desired response.

What is meant by Soft Skills?
Soft Skills are personal attributes that enhance an individual’s interactions, job performance and career prospects. These are a combination of your people skills, social skills, communication skills, social intelligence and emotional intelligence. These will enable you to work well with others, perform well and achieve great results.

LifeLine Corporate Training is offering a one day only public training to help you improve your Soft Skills.

Outcomes:

  • Improved communication and listening skills
  • leadership skills
  • Improved stress management

Duration – 1 day program

Time – 09:00 am – 16:00 pm

Costs – R4000

Venue – LifeLine Johannesburg

No 2 the Avenue Cnr Henrietta Road. Norwood

Includes
– Training materials
– Participants manuals
– A light meal

 

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