To understand trauma, There are a few factors that we may need to address.

What is trauma?

An occurrence which causes, emotional or mental or physical shock to one or more individuals.

Traumatic experiences may be but not limited to:

Death, violence, rape, hijackings, robbery, Suicide and  Murder. There is also a high number of divorces, broken marriages and unemployment that leaves employees in a state of shock. Trauma  also affects just as strongly people who are witnesses to  any of the above mentioned cases.

In these times, it is probably a known fact that one  or most of the workforce has at some point experienced trauma in their lives; either directly or being close to someone who experienced loss. Times of trauma require management with  adequate soft skills training to deal efficiently and effectively with the grieving/traumatized employees. LifeLine provides training with an understanding of  trauma, traumatic stress and dealing with stress in the workplace.  The training looks at the impact of trauma and how to cope with it to HR practitioner’s, managers and Staff to effectively contain employees during an emotional/traumatic state before being referred to an EAP/Professional counsellor.

When discussing trauma it is imperative that it be stated the importance of clear communication lines between staff and HR.

Some of the effects of trauma may lead to big financial losses for the company as staff may report high levels of absenteeism or presentism (where a person is there but unproductive).

Other effects reported by primary or secondary victims of trauma include and lot limited to:

  • Lack of motivation
  • Lack of concentration
  • Increased use of alcohol/drugs
  • Absenteeism and presentism as stated above.

Lifeline may offer support that is tailor made to suit the needs of a company. We specialise in trauma debriefing, trauma containment and trauma support

We offer corporate soft skills trainings such as

  • Self care
  • Resiliency
  • Communication skills

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