Polishing Your Professional Image

Strategies for Success

About this course

This interactive workshop is offered to develop and motivate all your staff members to achieve the best proactive results for your clients (Internal as well as external)

What will I Learn

The course is designed to create awareness around how to treat every person they encounter in a professional manner.

Outcomes

  • Face to face cognitive communication and listening skills
  • Self-awareness and how important an employee’s role are to the company
  • Introducing accountability while eliminating blame and guilt
  • Creating a proactive environment and recognising when a reactive situation is present
  • Participants will walk away feeling supported by their fellow peers
  • Participants will be provided with a safe space to air their frustrations in a facilitated manner
  • Participants will be able to recognise their behaviour styles and the ripple effect this is causing.
  • Participants will have had opportunities to get to know each other better, reducing judgements and assumptions about each other and allowed for personal connections to be formed that will encourage communication (socially and professionally).